TERMS OF USE

 

 

 

 

1.    GENERAL TERMS

 

1.    COOKIE WEB STORE IS LOCATED AT WWW.LOOLIKECOOKIE.COM AND ALL ASSOCIATED SITES LINKED TO WWW.LOOKLIKECOOKIE.COM. COOKIE WEB STORE ALLOWS YOU TO MAKE AN ELECTRONIC PURCHASE VIA INTERNET. THE SITE IS A PROPERTY OF COOKIE COMPANY REGISTERED AT UL. SŁONECZNEJ 50 LOK. 60, 00-789 WARSZAWA, NIP: 9522088843, REGON: 142393430, REGISTERED BY PRESIDENT OF WARSAW.

2.    TO PLACE AN ORDER, YOU MUST HAVE REACHED THE AGE OF LEGAL COMPETENCE ACCORDING TO THE APPLICABLE LEGISLATION. THEREFORE, AND UNLESS OTHERWISE PERMITTED BY APPLICABLE LEGISLATION, IF YOU HAVE NOT REACHED THE AGE OF LEGAL COMPETENCE, YOU MAY PLACE ORDERS ONLY WITH THE PRIOR CONSENT OF YOUR GUARDIAN(S)/PARENT(S).

3.    ALL PRICES AT THE COOKIE WEB STORE INCLUDE VAT (GROSS PRICES).

 

4.    BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE

5.    PURCHASE IS PLACED VIA INTERNET IN THE FORM OF AGREEMENT BETWEEN PURCHASER AND SELLER.

6.    PURCHASES CAN BE PLACED 24H/DAY. YOU AGREE THAT ALL ORDERS PLACED SHALL BE LEGALLY VALID AND BINDING ON YOU. AS USED HERE, ORDER SHALL MEAN THE SELECTION OF THE CONTENT AVAILABLE IN THE COOKIE WEB STORE ACCOMPANIED BY THE ENTERING AND SENDING OF PAYMENT METHOD AND INFORMATION, AS WELL AS SELECTING THE BUY, OK OR I ACCEPT BUTTON IN THE PURCHASE ORDER FLOW, OR OTHER INDICATION OF ACCEPTANCE AND CONFIRMATION OF YOUR ORDER THAT IS PRESENTED TO YOU IN THE PURCHASE ORDER FLOW.

7.    PURCHASES FOR THE CONTENT OFFERED BY COOKIE WEB STORE ARE COLLECTED VIA WEB FORM PLACED ON THE WEB SITE TOGETHER WITH THE SHOPPING CART. FORMS WHICH ARE INCORRECTLY FILLED IN WILL NOT BE CONSIDERED VALID ORDERS AND WILL NOT BE EXECUTED.

 

 

 

2.    PAYMENT TERMS

 

 

 

1.    COMPLETE PURCHASE CONSIST OF PAYMENT FOR PURCHASED GOODS AND SHIPPING COSTS.

 

2.    AMOUNT DUE FOR THE PURCHASE CAN BE PAID VIA BANK TRANSFER ON THE ACCOUNT OF COOKIE COMPANY ACCOUNT NO. : 15 1140 2017 0000 4102 1165 4300, MULTIBANK, COOKIE S.C., UL. SŁONECZNA 50 LOK. 60, 00-789 WARSZAWA. IN THE PAYMENT TITLE PLEASE SPECIFY PURCHASE ORDER NO WHICH IS SENT TO YOU VIA E-MAIL WITH THE ORDER CONFIRMATION AND ALSO PRESENTED TO YOU ON THE COOKIE WEB STORE DIRECTLY AFTER PLACING AN ORDER.

3.     AMOUNT DUE CAN BE ALSO BE PAID VIA CASH ON DELIVERY METHOD WHEN PURCHASED GOODS ARE DELIVERED EITHER BY POCZTA POLSKA OR BY DPD.

 

 

 

3.    PERSONAL DATA PRIVACY

 

 

 

1.    COOKIE COMPANY DOES NOT PROCESS OR MAKE ACCESSIBLE TO THIRD PARTIES PERSONAL DATA OF CUSTOMERS. COOKIE DOES NOT USE PERSONAL DATA FOR MARKETING PURPOSES UNLESS AGREED BY CUSTOMER WHILE PLACING A PURCHASE ORDER.

 

2.    PERSONAL DATA ARE USED ONLY BY COOKIE COMPANY IN ORDER TO DELIVER THE PURCHASE ORDER AND FACILITATE THE CONTACT BETWEEN PURCHASER AND SELLER DURING PROCESSING OF THE PURCHASE ORDER.

3.     PERSONAL DATA ARE PROTECTED ACCORDING TO POLISH LAW: USTAWĄ O OCHRONIE DANYCH OSOBOWYCH Z 29.08.1997 R (DZ. U. NR 133, POZ. 883) ORAZ USTAWĄ O ŚWIADCZENIU USŁUG DROGĄ ELEKTRONICZNĄ (DZ. U. NR 133, POZ. 1204).

 

 

 

4.    CONDITIONS OF DELIVERY

 

  

1.    SHIPPING COSTS ARE PAID BY PURCHASER.

 

 

2.    METHODS OF SHIPMENT/PAYMENT IN POLAND:

A.           POCZTA POLSKA:

1.    PAYMENT VIA BANK TRANSFER – SHIPPING COSTS 18 PLN

2.    PAYMENT VIA CASH ON DELIVERY – SHIPPING COSTS 23 PLN

B.           COURIER DPD:

1.    PAYMENT VIA BANK TRANSFER – SHIPPING COSTS 20 PLN

2.    PAYMENT VIA CASH ON DELIVERY – SHIPPING COSTS 25 PLN

 

3.    METHODS OF SHIPMENT/PAYMENT OUTSIDE OF POLAND:

 

A.           POCZTA POLSKA(PRIORITAIRE):

1.    PAYMENT VIA BANK TRANSFER/PAYPAL – SHIPPING COSTS:

A. UP TO 2 KG: 50 PLN (ALL APRONS EXCEPT FOR LUKRECJA WHICH WEIGHTS APROX. 3KG WITH PACKAGE)

B. MORE THAN 2 KG BUT UP TO 5 KG: 75 PLN

C. MORE THAN 5 KG: 100 PLN


4.    WHEN PURCHASE ORDER IS RECEIVED BY PURCHASER – PURCHASER CAN AND SHOULD CHECK THE PURCHASE ORDER IN THE PRESENCE OF COURIER OR POST OFFICE OFFICER. IN CASE GOODS ARE DAMAGED PURCHASER SHOULD DRAW UP A PROTOCOL OF DAMAGE. PROTOCOL SHOULD BE SIGNED BOTH BY THE PURCHASER AND COURIER/POST OFFICE OFFICER.

 

  

5.    COOKIE IS NOT RESPONSIBLE FOR DAMAGES WHICH CAN OCCUR DURING THE TRANSPORTATION.

 

 

 

5.    COMPLIANTS

 

 

1.    GOODS WITH MANUFACTURING DEFECTS ARE UNDER WARRANTY OF PRODUCER. DEFECT CLAIM HAS TO BE SENT NO LONGER THAN 10 DAYS AFTER RECEIVING THE PURCHASE. GOODS CANNOT BEAR TRACES OF WEARING.

 

2.    POSSIBLE COLOR DIFFERENCES ARE NOT CONSIDERED MANUFACTURING DEFECTS. COLOR OF GOODS PRESENTED AT THE WEB STORE CAN BE DIFFERENT FROM THE REAL ONES. DIFFERENCES ARE RESULT OF BOTH PHOTO TECHNIQUES AND DIFFERENT DISPLAY OF WEB STORE ON VARIOUS COMPUTER SCREENS. 

3.    YOU ARE OBLIGED TO SEND SHORT DESCRIPTION OF DEFECT AND ORIGINAL RECEIPT/INVOICE TOGETHER WITH RETURNED GOODS.

 

4.    NOT FULFILLING POINTS A TO C WILL RESULT IN REFUSE OF THE COMPLIANT AND RETURN THE GOODS AT THE EXPENSE OF THE PURCHASER.

 

 

6.    ADDITIONAL TERMS

 

 

1.    DELIVERY DATE IS CALCULATED FROM THE DATE WHEN PAYMENT IS BOOKED ON THE COOKIE ACCOUNT, UNLESS PURCHASER EXPLICITLY REQUESTED DIFFERENT DELIVERY DATE.

 

2.    DELIVERY DATE OF PARTICULAR GOODS CAN BE EXTENDED AND PURCHASER WILL BE INFORMED ABOUT DELAY VIA E-MAIL OR PHONE.

3.    SELLER HAS A RIGHT TO DELETE, CHANGE OR ADD GOODS TO THE COOKIE WEB STORE. IT HAS ALSO THE RIGHT TO OFFER AND WITHDRAW DISCOUNTS ON ALL OR CERTAIN GOODS.

4.    ALL CONTENT INCLUDING COPY, GRAPHICS, LOGOS, IMAGES, PICTURES OF PRODUCTS, TRADEMARKS, PRODUCT NAMES, COMPANY NAMES APPEARING ON THE COOKIE WEB SITES ARE ORIGINAL ART WORK PRODUCED BY AND IS THE SOLE PROPERTY OF COOKIE COMPANY AND IS PROTECTED BY POLISH COPYRIGHT AND INTERNATIONAL TRADEMARK  LAWS. THEY MAY NOT BE REPRODUCED, COPIED, DOWN LOADED OR USED IN ANY MANNER WITHOUT THE SOLE PERMISSION OF COOKIE COMPANY.

5.    PICTURES OF GOODS PRESENTED AT THE WEB STORE CAN BE DIFFERENT FROM THE REAL ONES. DIFFERENCES ARE RESULT OF BOTH PHOTO TECHNIQUES AND DIFFERENT DISPLAY OF WEB STORE ON VARIOUS COMPUTER SCREENS.

 

7.    RETURNS

1.    ACCORDING TO POLISH CONSUMER PROTECTION LAW FROM 2ND OF MARCH 2000 ((DZ.U. Z 2000 R. NR 22 POZ.271 Z KOLEJNYMI ZMIANAMI) PURCHASER CAN RETURN GOODS WITHOUT GIVING THE REASON OF RETURN WITHIN 10 DAYS FROM THE DATE OF DELIVERY OF THE PURCHASE. GOODS CANNOT BEAR TRACES OF WEARING AND SHOULD BE RETURN IN ORIGINAL PACKAGING (IF RECEIVED) WITH ANY ADDITIONAL EQUIPMENT AND INSTRUCTIONS (IF ANY).

2.    IF ORIGINAL PACKING IS LOST OR DAMAGED 5% WILL BE DEDUCTED FROM THE AMOUNT OF THE REFUND.

3.    IF PURCHASE ORDER CONSISTED OF MORE THAN ONE ITEM – THERE IS A POSSIBILITY TO RETURN ORDER PARTIALLY. IN THAT CASE SHIPPING COSTS ARE HANDLED BY PURCHASER.

4.    RETURNS SHOULD BE SENT TO: COOKIE S.C., UL. UL. SŁONECZNA 50 LOK. 60, 00-789 WARSZAWA

PLEASE INCLUDE IN THE RETURN SHIPMENT ORIGINAL RECEIPT/INVOICE, BANK ACCOUNT NUMBER WHEN THE RETURN SHOULD BE TRANSFERRED. COOKIE WEB STORE DOES NOT ACCEPT RETURNS WITH CASH ON DELIVERY METHOD OF PAYMENT.